Sometimes our USB3.0 FX3 device is enumerated as a USB 2.0 instead of USB 3.0. Unpluging and repluging the device normally gets de device to be enumerated in USB 3.0 again as expected.
We are not experiencing any signal integrity issues once the device is enumerated as USB 3.0 when we perform high bandwidth data transfer.
We are using Intel's USB 3.0 eXtensible controler on Windows 10. We also deactivated USB power management in windows without any effect on the current problematic behavior.
Is anyone experiencing a similar issue.
Regards
Alexandre